The Mediator's Handbook

ISBN: 9780865713598

出版社: New Society Publishers

出版年: 1998-07-01

页数: 176

定价: USD 24.95

装帧: Paperback

内容简介

Provides a time-tested, flexible model for effective mediation in diverse environments and situations. Completely revised, this new, expanded edition provides a clear overview of mediation and conflict; a large 'Toolbox' section that details the skills and approaches used by professional mediators; and a final section that looks at informal mediation. A valuable resource for all working in corporations, government agencies, community organisations and schools.