The Mediation Field Guide

副标题: Transcending Litigation And Resolving Conflicts In Your Business Or Organ For Faculty Improvement And Appreciation: Ashe-Er

ISBN: 9780787955717

出版社: John Wiley & Sons Inc

出版年: 2001-6

页数: 352

定价: 347.00元

装帧: HRD

内容简介

At last--the definitive one-stop guide for anyone who wants to know what mediation is and how it works. The Mediation Field Guide is a comprehensive primer that is filled with practical strategies for elevating conflict resolution to a process that can effectively resolve business, personal, community, and institutional disputes on multiple levels. Throughout the book, expert mediator Barbara Ashley Phillips provides insights into both the simplicity and complexity of the inner workings of mediation that will enable you to use the process with the skill and finesse of a professional mediator.