WHEN GOOD PEOPLE BEHAVE BADLY

ISBN: 9781591395041

作者: Harvard Business Review

出版社: 7-09999

出版年: 2004-5

页数: 208

定价: 170.0

装帧: Pap

内容简介

A company is only as good as its people-but managing personalities is just as critical, and often more challenging, than managing talent. What would you do if: one of your star performers mistreated other workers; your best manager "lost it" and humiliated a colleague in public; or a coworker began to exhibit strange-even frightening-behavior? This guide explores ways to handle a wide range of complex behavioral issues that affect employees and managers. Series Description When facing a difficult management challenge, wouldn't it be great if you could turn to a panel of experts to help guide you to the right decision? Now you can, with books from the Management Dilemmas series. Drawn from the pages of Harvard Business Review , each insightful guide poses a range of familiar and perplexing business situations and shares the wisdom of a small group of leading experts on how each of them would resolve the problem. Engagingly written, these interactive, solutions-oriented collections allow readers to match wits with the experts. They are designed to help managers hone their instincts and problem-solving skills to make sound judgment calls on everyday management dilemmas.