Making Hostile Words Harmless

ISBN: 9780470281949

出版年: 2008-5

页数: 186

定价: 217.00元

内容简介

Infused with wisdom and a strong dose of humor, Making Hostile Words Harmless offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to diffuse difficult exchanges. Filled with helpful tools, the book uses the martial art of Aikido, or the 'way of harmony' to teach the 'verbal arts' of confirming, inquiring, understanding, and evoking.