Formula 2+2

副标题: The Simple Solution for Successful Coaching

ISBN: 9781576753101

作者: Allen

出版社: BERRETT KOEHLER

出版年: 2004-10

页数: 100

定价: $ 22.54

装帧: HRD

内容简介

In today's fast-paced and rapidly changing business environment, frequent feedback and "course correction" is absolutely vital. But about the only time most managers offer employees feedback is during scheduled (and generally infrequent) performance appraisals, which tend to be stiff, formal, and whether intentionally or not adversarial, and therefore ineffective. "Formula 2+2" offers a simple yet powerful approach to revolutionizing feedback conversations. It details the five secrets of effective feedback: making it timely, balanced between compliments and critiques, focused on high priority areas, supported with specific examples, and reinforced with appropriate follow-up.