Dealing with Difficult People

副标题: 24 lessons for Bringing Out the Best in Everyone

ISBN: 9780071416412

作者: Dr·Rick Brinkman/Dr·Rick Kirschner/Rick Brinkman/Rick Kirschner

出版社: McGraw-Hill

出版年: 2003-02-20

页数: 48

定价: USD 7.95

装帧: Paperback

内容简介

THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers. Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.