The Consultant's Toolkit

副标题: High-Impact Questionnaires, Activities and How-to Guides for Diagnosing and Solving Client Problems

ISBN: 9780071362610

作者: Mel Silberman

出版社: McGraw-Hill

出版年: 2000-9-19

页数: 354

定价: USD 34.95

装帧: Paperback

内容简介

This title provides ready-made, high-quality consulting tools that help you help your clients! Consultants need help too! Consulting is a demanding profession and today's busier-than-ever consultant needs intelligent tools and resources to speed up and improve the process of working with clients. Help is now here in "The Consultant's ToolKit", an indispensable collection of 50 sophisticated team and organizational assessment questionnaires, team problem-solving activities, and how-to guides for diagnosing and solving client problems. Whatever the challenges facing you as a consultant - from showing your clients how to manage and lead change, to improving relationships between departments, to goal setting and planning - this book provides dozens of client-tested problem-solving tools and solutions that can be used immediately, saving you hours of time and making your interaction with clients more effective.Created by 50 top professionals in the consulting industry, all the tools in this sourcebook are fully reproducible and can be easily customized to fit your client's needs. Included are creative, ready-to-implement approaches to guiding a client in: finding the right business strategy; making meetings more productive; creating effective teams; involving people in decisions that affect them; coaching employees through change; identifying performance problems; dealing with management resistance; stimulating creative thinking; and, much more!Dr. Mel Silberman is the author of "Active Training" and other organization development and training books. Professor of Adult and Organizational Development at Temple University, he is the editor of the annual "Team and Organization Development Sourcebook", and "The Training and Performance Sourcebook Annual". He has been a consultant to hundreds of corporate, governmental, educational, and human-service organizations, and is a popular presenter at professional conferences.