The Library's Continous Improvement Fieldbook
ISBN: 9780838908594
出版社: Amer Library Assn
出版年: 2003-1
页数: 133
定价: $ 50.85
装帧: Pap
内容简介
Using these "continuous improvement" tools, mapped to the specific out-comes needed, your library team will consistently add value to its community, make a difference to customers, and improve services. The material for this book grew out of the co-authors' work over the past three years with the Indiana Continuous Improvement Initiative, a new approach to library planning and management that incorporates systems thinking models, sponsored by the state's Library Federation.