Capitalizing on Conflict

ISBN: 9780891061649

出版社: Natl Book Network

出版年: 2002-4

页数: 296

定价: $ 41.75

装帧: HRD

内容简介

According to the authors of this text, dealing with counter-productive conflict in an organized, holistic and synergistic manner can lead to stronger and more resilient organizations. The responsibility for creating such a culture rests squarely on the shoulders of management. The authors draw from diverse business, legal and academic backgrounds, sharing proven strategies and best practices for resolving conflicts - big or small, business-related or personal. Much workplace conflict stems unwittingly from management policies and attitudes. They address specific leadership actions necessary to correct these problems and enliven the discussion with clear examples.