The Basics of Benchmarking

ISBN: 9780527763015

出版社: Productivity Pr

出版年: 1995-8

页数: 80

定价: $ 16.89

装帧: Pap

内容简介

The first part of "The Basics of Benchmarking "provides a guide to the language of benchmarking and answers some commonly asked questions. The second part of the book walks through the three phases of the benchmarking process -- Analysis, Discovery, and Implementation -- and provides charts and checklists on what questions should be answered at each phase, and what outputs should be produced. The book closes with a complete process map and outlines the entire site visit process.