A Survival Guide for Hotel and Motel Professionals

ISBN: 9781401840945

出版社: Delmar Cengage Learning

出版年: 2004-8-30

页数: 216

定价: USD 19.95

装帧: Paperback

内容简介

In the fast-growing hospitality professions where staff turnover is high and competition for customer loyalty is fierce, students and professionals alike need quick access to helpful information. A Survival Guide for Hotel and Motel Professionals is a lively, easy-to-read book that is full of anecdotes and useful information for the busy student or professional. With tips from hospitality professionals on everything from organization to stress management to front of the house and back of the house challenges, this is one book busy students and professionals won't want to be without.