The Ten Demandments: Rules to Live By in the Age of the Demanding Customer

ISBN: 9780071427357

作者: Mooney

出版社: McGraw-Hill

出版年: 2003-09-01

页数: 270

定价: 127.1

装帧: Pap

内容简介

Are you truly ready to hear what makes customers tick and what ticks them off? The Ten Demandments is a long-overdue shout from the mountaintops on behalf of the people who can make or break your comp