SEVEN POWER STRATEGIES 4 BUILDING CUSTOM

ISBN: 9780814405697

作者: Timm

出版社: AMACOM

出版年: 2001-03-01

定价: 212.1

内容简介

Nothing is more important to a company＇s long-term health than customer loyalty - yet too many companies settle for empty customer service slogans, misguided programs, and sporadic training. This powe