The Ultimate CRM Handbook

ISBN: 9780071409353

作者: John Freeland

出版社: McGraw-Hill Trade

出版年: 2002-09-01

页数: 304

定价: 297.1

装帧: HRD

内容简介

sA hands-on guidebook from Accenture for building a globally responsive, customer-driven enterprise~As the dust settles from the most recent round of CRM projects, companies are increasingly finding t