Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don''t Feel Like It!...Even When They Don''t Deserve It!_图书大全
Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don''t Feel Like It!...Even When They Don''t Deserve It!
ISBN: 9780070248175
作者: Jeff Gee/Val Gee
出版社: McGraw-Hill
出版年: 1999-07-01
页数: 120
定价: 127.1
装帧: Pap
内容简介
Unlike other customer service books, Jeff and Valerie Gee＇s concise motivational book is written both for executives and managers, but for the millions of front-line workers who serve customers direct
