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Consumer Behavior

副标题: A Strategic Approach

ISBN: 9780618222155

出版社: Houghton Mifflin Company

出版年: 2003-07-28

页数: 630

定价: USD 147.96

装帧: Hardcover

内容简介


Tailored for upper-level undergraduate and MBA students, Assael's Consumer Behavior applies behavioral concepts to market strategy (domestic and international) with special emphasis on web-related issues and applications. Assael presents the content from a managerial perspective, focusing on decision making as the framework for understanding consumer behavior. The text also features a unique, three-chapter Marketing Action section, covering marketing communications, marketing segmentation and micromarketing, as well as consumer rights and social responsibility.

  • The text introduces decision-making at the beginning, providing students with a framework for understanding the characteristics of and various factors influencing consumer behavior.
  • Each chapter opens with a vignette describing how various companies are responding to specific consumer behavior strategies and challenges.
  • Chapter Overviews recap core principles and also explain the relationship between chapters.
  • Global Applications of Consumer Behavior boxes focus on the similarities and differences across international boundaries.
  • Web Applications of Consumer Behavior inserts address how the advent of the Internet has affected consumer decision-making.
  • Strategic Applications of Consumer Behavior features look at how organizations and managers confront current consumer behavior challenges.
  • At the end of each chapter, Questions for Discussion test students' ability to understand, recall, and apply essential chapter concepts.
  • Research Assignments allow students to practice the concepts presented in the textbook.

  • 关键词:Consumer Behavior