Conflict Resolution for Managers and Leaders

ISBN: 9780787985622

出版社: John Wiley & Sons Inc

出版年: 2007-7

定价: $ 220.35

装帧: HRD

内容简介

CDR Associates' training programs have been recognized throughout the world for their high-quality, effective, and innovative approaches to handling conflict in diverse workplace settings. "Conflict Resolution for Managers and Leaders" is a comprehensive training package. CDR Associates offers their proven program for teaching participants the key concepts and skills in conflict management, negotiation, and dispute resolution. The "Conflict Resolution for Managers and Leaders" training package consists of a participant's workbook and a trainer's manual, which includes interactive exercises, presentations, group discussions, skill practices, and role play simulations.