Continuous Quality Improvement in Health Care

副标题: Quality Improvement in Health Care

ISBN: 9780763727123

出版社: Jones & Bartlett Publishers

出版年: 2005-08

页数: 678

定价: USD 91.95

装帧: Hardcover

内容简介

Through a unique interdisciplinary perspective on quality management in heath care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations. Updated material includes a new focus on reducing medical errors, the introduction of CPOE, Baldridge Award criteria, and seven new case studies.